jili60 Casino Privacy Policy

1. Introduction and Scope

This Privacy Policy governs the collection, processing, storage, and disclosure of personal information by jili60 Casino (referred to as "we," "us," "our," or the "Company") in connection with your use of our website at jili60.cam, mobile applications, gaming services, and all related platforms (collectively, the "Services"). This policy applies to all users, including registered players, visitors, and any individual who interacts with our Services.

jili60 Casino operates as a PAGCOR-licensed online gaming operator in the Philippines. As such, we are subject to regulatory oversight by the Philippine Amusement and Gaming Corporation and must comply with applicable anti-money laundering laws, Know Your Customer (KYC) requirements, and data protection regulations. We take these obligations seriously and have implemented comprehensive policies and technical measures to ensure compliance while protecting your privacy rights.

By creating an account, accessing our website, or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with any aspect of this policy, you must immediately discontinue use of our Services and refrain from providing any personal information to jili60 Casino.

2. Information We Collect

2.1 Personal Information Provided by You

When you register for a jili60 Casino account or use our Services, we collect personal information that you voluntarily provide, including but not limited to:

• Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (as required for KYC verification)
• Contact Information: Email address, mobile phone number, residential address, and postal code
• Account Credentials: Username, password, and security questions/answers
• Financial Information: Bank account details, e-wallet account information (GCash, Maya), payment card details, cryptocurrency wallet addresses, and transaction history
• Verification Documents: Copies of government-issued IDs (driver's license, passport, postal ID, UMID), proof of address documents, and selfie photos for identity verification
• Communication Data: Content of messages, emails, chat transcripts, and phone call recordings with our customer support team

2.2 Information Collected Automatically

When you access our Services, we automatically collect certain technical and usage information through cookies, web beacons, and similar tracking technologies:

• Device Information: IP address, browser type and version, operating system, device type, screen resolution, and unique device identifiers
• Usage Data: Pages visited, games played, time spent on platform, clickstream data, betting patterns, deposit and withdrawal activity, and navigation paths
• Location Data: Approximate geographic location derived from IP address (to ensure compliance with jurisdictional restrictions)
• Performance Data: Application errors, system activity logs, and diagnostic information

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including payment processors (GCash, Maya, banks), identity verification services, fraud prevention agencies, credit reference agencies, and public databases. This information is used to verify your identity, prevent fraud, and comply with legal obligations.

3. How We Use Your Information

jili60 Casino processes your personal information for the following purposes, all of which are necessary for providing our Services, complying with legal obligations, or pursuing our legitimate business interests:

3.1 Account Management and Service Delivery

• Creating and managing your jili60 Casino account
• Processing your deposits, withdrawals, and financial transactions
• Enabling you to play casino games and participate in promotions
• Providing customer support and responding to your inquiries
• Sending transactional notifications (account confirmations, withdrawal approvals, security alerts)

3.2 Regulatory Compliance and Legal Obligations

• Verifying your identity and age to comply with KYC requirements
• Conducting anti-money laundering (AML) checks and suspicious activity monitoring
• Complying with PAGCOR licensing conditions and regulatory reporting requirements
• Preventing, detecting, and investigating fraud, money laundering, and other illegal activities
• Responding to legal processes, court orders, and requests from law enforcement or regulatory authorities

3.3 Marketing and Communications

• Sending promotional offers, bonuses, and marketing communications (with your consent)
• Personalizing your experience and recommending games based on your preferences
• Conducting surveys and requesting feedback to improve our Services
• Notifying you about changes to our Services, policies, or terms

3.4 Security and Risk Management

• Monitoring for fraudulent activity and unauthorized account access
• Implementing responsible gaming measures and identifying problem gambling behavior
• Maintaining system security and preventing cyber attacks
• Enforcing our Terms and Conditions and protecting our legal rights

3.5 Analytics and Improvement

• Analyzing usage patterns to improve our Services and user experience
• Conducting research and statistical analysis
• Testing new features and optimizing platform performance

4. Legal Basis for Processing Personal Data

Under the Data Privacy Act of 2012 and applicable privacy regulations, jili60 Casino processes your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to provide gaming services, process transactions, and maintain your account
• Legal Compliance: Processing is required to comply with PAGCOR regulations, anti-money laundering laws, tax obligations, and other legal requirements
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, security, service improvement, and customer support, provided these interests do not override your fundamental privacy rights
• Consent: You have provided explicit consent for specific processing activities, such as marketing communications and optional data collection

5. Data Sharing and Disclosure

jili60 Casino does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients under strict confidentiality obligations:

5.1 Service Providers and Business Partners

We engage trusted third-party service providers to support our operations, including payment processors (GCash, Maya, banks), game providers and software vendors, identity verification and KYC service providers, customer support platforms, cloud hosting and data storage providers, analytics and marketing service providers, and fraud prevention and security service providers. These parties are contractually obligated to protect your data and may only use it to provide services on our behalf.

5.2 Regulatory and Law Enforcement Authorities

We disclose personal information to PAGCOR and other regulatory bodies as required by our gaming license, Philippine law enforcement agencies when legally required, tax authorities for compliance with tax obligations, and courts or tribunals in response to valid legal processes.

5.3 Legal and Corporate Transactions

We may share your information in connection with corporate restructuring, mergers, acquisitions, or asset sales, enforcement of our Terms and Conditions or legal rights, and protection of the safety, property, or rights of jili60 Casino, our users, or the public.

5.4 With Your Consent

We may share your information with other third parties when you have provided explicit consent for such disclosure.

6. Data Security Measures

jili60 Casino employs industry-standard technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. Our security measures include:

• Encryption: All sensitive data transmissions are protected using 256-bit SSL/TLS encryption. Financial information and passwords are encrypted at rest using advanced cryptographic algorithms.
• Access Controls: Strict access restrictions ensure that only authorized personnel with legitimate business needs can access personal information. Multi-factor authentication is required for administrative access.
• Network Security: Firewalls, intrusion detection systems, and regular security audits protect our infrastructure from cyber threats.
• Secure Data Centers: Personal information is stored in secure, geographically redundant data centers with physical security controls.
• Employee Training: All employees undergo regular training on data protection, confidentiality obligations, and security best practices.
• Incident Response: We maintain incident response procedures to promptly detect, investigate, and mitigate any data security breaches.

While we implement robust security measures, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and should immediately notify us if you suspect unauthorized account access.

7. Data Retention

jili60 Casino retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. Our retention periods vary depending on the type of data and applicable legal requirements:

• Account Information: Retained for the duration of your active account and for seven (7) years after account closure (to comply with PAGCOR and anti-money laundering record-keeping requirements)
• Transaction Records: Retained for ten (10) years to comply with financial record-keeping obligations
• Verification Documents: Retained for seven (7) years after account closure
• Marketing Data: Retained until you withdraw consent or request deletion, subject to any legal obligations
• Technical Logs: Retained for one (1) year unless required for ongoing security investigations or legal proceedings

After the applicable retention period expires, we securely delete or anonymize your personal information in accordance with our data retention and destruction policies.

8. Your Privacy Rights

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights regarding your personal information:

8.1 Right to Access

You may request access to the personal information we hold about you. We will provide a copy of your data in a commonly used electronic format within thirty (30) days of your request.

8.2 Right to Rectification

You may request correction of inaccurate or incomplete personal information. You can update most account information directly through your jili60 Casino account settings.

8.3 Right to Erasure

You may request deletion of your personal information where: the data is no longer necessary for the purposes collected, you withdraw consent (where processing is based on consent), you object to processing and there are no overriding legitimate grounds, or the data has been unlawfully processed. However, we may retain certain information where required by law or necessary for legal claims.

8.4 Right to Object

You may object to processing of your personal information for marketing purposes at any time. You may also object to other processing activities based on legitimate interests, subject to our demonstration of compelling legitimate grounds.

8.5 Right to Data Portability

Where technically feasible, you may request that we transfer your personal information to another service provider in a structured, commonly used format.

8.6 Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days. If we deny your request, we will provide reasons for the denial and information about your right to appeal.

9. Cookies and Tracking Technologies

jili60 Casino uses cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device that enable us to recognize you and remember your preferences.

9.1 Types of Cookies We Use

• Essential Cookies: Required for basic site functionality, security, and account access. These cannot be disabled.
• Performance Cookies: Collect anonymous usage statistics to help us improve our Services.
• Functionality Cookies: Remember your preferences and settings to enhance your experience.
• Marketing Cookies: Track your browsing to deliver personalized advertisements and promotional content.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services. For more information about cookies and how to control them, visit your browser's help documentation.

10. International Data Transfers

jili60 Casino primarily processes and stores personal information within the Philippines. However, some of our service providers operate in other jurisdictions, which may result in cross-border data transfers. When we transfer personal information internationally, we ensure adequate protection through approved transfer mechanisms, such as standard contractual clauses, adequacy decisions, or other legally recognized safeguards. Regardless of where your data is processed, we maintain the same level of protection described in this Privacy Policy.

11. Children's Privacy

jili60 Casino Services are intended exclusively for individuals aged twenty-one (21) years and older. We do not knowingly collect personal information from individuals under the legal gambling age. If we discover that we have inadvertently collected information from a minor, we will immediately delete that information and terminate the associated account. Parents or guardians who believe their child has provided personal information to jili60 Casino should contact us immediately at [email protected].

12. Changes to This Privacy Policy

jili60 Casino reserves the right to modify, update, or replace this Privacy Policy at any time to reflect changes in our practices, Services, legal requirements, or business operations. Material changes will be communicated through prominent notice on our website and email notification to your registered email address at least thirty (30) days before the changes take effect. Continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Information and Complaints

If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

jili60 Casino Data Protection Officer
Email: [email protected]
Live Chat: Available 24/7 on jili60.cam
Response Time: Within 48 hours for privacy-related inquiries

If you are not satisfied with our response to your privacy complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:

National Privacy Commission
5th Floor, Philippine International Convention Center
Vicente Sotto Avenue, Pasay City 1308, Philippines
Website: privacy.gov.ph